IT Matters
IT Knowledge-base
IT Knowledge-base
For any IT-related concerns, you may search or browse the CIIT IT Knowledge-Base
You may find here frequently asked questions, how-to guides, and troubleshooting instructions
The knowledge-base is a living document: updated from time to time
Get IT Support
Get IT Support
First, search or browse the CIIT IT Knowledge-base for frequently asked questions, how-to guides, and troubleshooting instructions.
If your concern is not in the knowledge-base, or you need further help, email us it.help@ciit.edu.ph
The sent email will automatically become a support ticket and an IT Officer will help you with your concern.
If you are assuming that your concern needs remote support, install a remote application in advance as you forward your concern to the IT team: download Teamviewer here
Guides and References
Guides and References
Student Onboarding Guide
Student Onboarding Guide
CIITOnboardingStudent.mp4